FAQs
Frequently Asked Questions (FAQs)
Below are answers to some of the most common questions we receive. If you can’t find the answer you’re looking for, feel free to contact us.
1. What is BEBESST?
BEBESST is a global online store offering trendy, winning, and high-quality products. We aim to deliver the best shopping experience with 24/7 support, fast shipping, and a money-back guarantee.
2. Do you ship internationally?
Yes, we ship worldwide! Wherever you are, we ensure fast and reliable delivery to your location.
3. How long does shipping take?
Shipping typically takes 5-15 business days, depending on your location. You can check your tracking information for updates.
4. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number. Use it to track your package directly on our tracking page.
5. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) and PayPal. All transactions are secure and encrypted.
6. What if I receive a defective product?
If your product arrives damaged or defective, please contact our support team within 7 days of receipt. We’ll provide a replacement or refund.
7. Do you offer a money-back guarantee?
Yes, we have a 30-day money-back guarantee. If you’re not satisfied with your purchase, contact us for a refund or exchange.
8. Can I cancel my order?
Orders can be canceled within 24 hours of placement. Contact our support team immediately for assistance.
9. Do you offer discounts or promotions?
Yes, we often run special promotions and discounts. Sign up for our newsletter to stay updated!
10. Is my personal information secure?
Absolutely. We use industry-standard encryption to protect your data and ensure your privacy.
11. How do I contact customer support?
You can reach us via email at info@bebesst.com, live chat, or our contact form.
12. Can I change my shipping address?
If your order hasn’t been shipped yet, you can update your shipping address by contacting our support team.
13. Do you offer gift wrapping?
Yes, we offer gift-wrapping options for select products. You can choose this option during checkout.
14. How can I return an item?
To return an item, please contact our support team for instructions. Make sure the item is unused and in its original packaging.
15. What makes BEBESST different?
At BEBESST, we prioritize quality, customer satisfaction, and seamless shopping experiences. Our commitment to fast shipping, 24/7 support, and a money-back guarantee sets us apart.